Accounts
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Help Center
Find quick answers, understand your account, and send issues to Emplyr when something needs a closer look.
Response window
24h
Most support requests are reviewed within one business day.
How can we help?
Discovery
Job cards, candidate cards, matching signals
Mutual Interests
Likes, matches, first messages
Messages
Chats, files, paused replies
Employer Tools
Jobs, candidates, company profile
Settings
Privacy, visibility, notifications
Frequently asked questions
How does Emplyr decide what jobs or candidates I see?
Emplyr uses your saved profile, setup answers, job details, skills, work mode, location, availability, and mutual interest activity to shape discovery.
Why do employers send the first message?
After a mutual interest, the employer opens the conversation first so candidates only enter chats where the role owner is ready to engage.
Can one employer profile create multiple jobs?
Yes. A single employer account can create and manage multiple job cards, each with its own candidates, mutual interests, chats, and interviews.
What happens when I delete or hide my account?
Deleted accounts are blocked from logging back in. Privacy and visibility settings control whether your profile or jobs can be seen by others.
How do I report a broken card, message, or profile?
Use the support form on this page. Include the page, the account type, and what you expected to happen so Emplyr can investigate quickly.